Privacy Policy
Last updated: January 2025
Introduction
Auxtoria Limited (‘Auxtoria’, ‘we’, ‘us’, or ‘our’) is committed to protecting the privacy of children and families who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and website. Please read this policy carefully.
Information We Collect
We collect information you provide directly to us, such as when you create an account, set up a child profile, or contact us for support. This includes: name and email address of the parent or guardian, child profile information including name and age range, device information and usage data, and payment information where applicable.
We do not collect personally identifiable information from children under 13 beyond what is necessary to operate the service. Parents and guardians have full control over child profiles.
How We Use Your Information
We use the information we collect to provide and improve our services, personalise your child's learning experience, communicate with you about your account and our services, ensure the safety and security of our platform, and comply with legal obligations.
Children's Privacy
The safety and privacy of children is our highest priority. Auxtoria is designed for children aged 5 to 13, and we take specific measures to protect younger users. We do not allow children to share personal information publicly. All child profiles are managed by parents and guardians. We do not serve targeted advertising to children. Parents can request deletion of their child's data at any time by contacting us.
Data Sharing
We do not sell your personal information to third parties. We may share information with trusted service providers who assist in operating our platform, subject to confidentiality agreements. We may disclose information if required by law or to protect the rights and safety of our users.
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorised access to your account.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also object to or restrict certain types of processing. To exercise these rights, please contact us at hello@auxtoria.com.
Cookies
We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the platform.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of Auxtoria after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Auxtoria Limited
Lagos, Nigeria
Email: hello@auxtoria.com
Phone: +234 905 436 5646